11 yrs emergency
Renata Osei
Lead Emergency Technician · Canine & Feline Critical Care
CVTVTS (ECC)RECOVER BLS/ALS
TriageDeskAs Seen InFeb 2026
“The Pet Store That Answers at Midnight.”
Denver Life Magazine
Feature, November 2025 · Vol. 14, Issue 9
“When our vet's line went to voicemail at 11 PM, TriageDesk had a tech on the phone in 90 seconds.”
— The Front Range Post, Reader Spotlight, Jan 2026
“A quiet revolution in after-hours pet care — staffed by people who actually know what they're doing.”
— Colorado Pet Gazette, Best of 2025 Awards
ABC 7
WSC
DLM
9NEWS
CPG
FRP
MHL
KUSA
ABC 7
WSC
DLM
9NEWS
CPG
FRP
MHL
KUSA
9 PM
Average call answered
< 5 min
Tech response time
2,400+
Cases logged in 2025
100%
CVT / RVT certified staff
The Counter StaffAll CVT or RVT Certified
The people who will meet you at the door.
Every technician on our counter has handled after-hours emergencies. Not hypothetically — on shift, that night, with the animal in front of them.
8 yrs emergency
Marcus Delgado
Senior Veterinary Technician · Diabetic & Endocrine Cases
RVTFear Free CertifiedIVAPM Pain Mgmt
6 yrs emergency
Priya Nambiar
Exotic Species Technician · Reptiles, Birds & Small Exotics
CVTARAV MemberReptile & Avian Specialty
Don't Wait
You've met the team. Now let them meet your animal.
Emergency Desk
Reach Our Emergency Desk
Desk Open Now
Behind the Counter
What we stock. What we know.
Most pet stores have kibble and squeaky toys. We have oxygen flow meters and a controlled-substance cabinet — because that's what emergencies actually need.
Prescription Diets
Renal, hepatic, hydrolyzed protein, urinary SO — stocked and dispensed by our techs.
Hill's, Royal Canin, Purina Pro Plan Veterinary
Oxygen Cages
Flow-by and enclosed oxygen therapy for respiratory distress, on-site.
Available for immediate use, no appointment needed
Wound Care Kits
Sterile lavage, bandaging supplies, elizabethan collars, and antiseptic protocols.
Chlorhexidine, saline flush, non-adherent dressings
After-Hours Desk
Open until midnight weekdays, 10 PM weekends. Emergency line monitored 24/7.
Mon–Fri 8 AM–12 AM · Sat–Sun 9 AM–10 PM
Triage Documentation
Every case logged with vitals, timeline, and technician notes — ready for your vet.
PDF report emailed within 1 hour of visit
Toxicity Hotline
Rapid triage for ingestion emergencies — connected to ASPCA Poison Control protocols.
Chocolate, xylitol, medications, household chemicals
Every product we dispense is approved for use by a licensed veterinarian on our advisory board.
Advisory Board
Dr. Carolyn Marsh, DVM
Board-Certified Emergency & Critical Care
Emergency DeskOpen until midnight tonight
Tell us what happened.
No triage algorithm. No chatbot. A certified veterinary technician reads your submission, pulls your file, and calls you back — usually before you've stopped typing.
Emergency Desk
Reach Our Emergency Desk
Desk Open Now